Customer Service Representative
Direct Dial: 763-576-6322
Command Tooling Repair Service
Our Repair and Service area is one of the essential components of our company's vision and philosophy.
All Dynamometers will be recalibrated in-house at Command Tooling in Ramsey, Minnesota. A recalibration fee will be assessed for all Dynamometers. An order will be executed only after a customer has approved the recalibration inspection and recalibration. Note: We will only recalibrate Command Tooling System's Dynamometers.
Below outlines the steps taken to complete your repair service:
Contact a Command Customer Service Representative for a Return Material Authorization (RMA) number by email at email@example.com or by phone at 800-328-2197.
Command Distributor sends in Recalibration P.O. number to Command Tooling.
Upon receipt of Command Distributor's P.O. number, Command Tooling will inspect and recalibrate your Dynamometer.
The Dynamometer will be tested and measured for accuracy and will not leave our facility until it is 100% approved.
The Dynamometer will be returned. Standard delivery rates apply depending on your shipping address.